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Since there are so many different cleaning services available, it is your responsibility to find the best cleaning service for your business.
A cleaning service is supposed to take care and meet all your cleaning requirements, offer you the right kind of services, give great quality cleaning, and it should be affordable. However, how can one find the best cleaning service for themselves?
In order to help you, there are a list of questions that you need to ask the potential cleansing service that you have chosen before making the final decision!
What type of cleaning do you specialize in? Domestic or Commercial?
When you are looking for a cleaning services in New Windsor NY or cleaning Orange County NY, you need to ask them if this particular cleaning service is aware of cleaning in commercial areas rather than in domestic settings.
The reason why this is important is because the cleaning methods used in commercial premises are different than the procedures used in homes, make sure that are familiar with everything. Moreover, this certain cleaning service must be professional with everything they do.
Do they have recommendations and testimonials?
Work of mouth is said to be the most powerful way of marketing. This is the reason why must ask this potential cleaning service to give you references that you can get in touch with and you can read their testimonials on their website.
Their website, social media passes, and Google will also have recommendations if this company is good.
Do they have a an official website?
In this modern age, a professional cleaning service (especially cleaning services in New Windsor NY and cleaning services in Orange County NY) must provide you with an easy to use and good looking website. Here are the features you need to look for on the website to determine if this cleaning service can be trusted:
An office number – not a mobile phone number
Links to their social media pages – this will allow you to contact them
The website page talks about their service in details so you know what they will be doing
A contact form or a “contact us” page
An email address with the company’s locations so you can write to them if need be
Does anyone answer the phone during office hours?
You need to make sure if the cleaning service you are choosing has someone that will be answering their phone number during office hours. You need to be associated with a cleaning service that has someone to answer the phone during office times in case you need to talk about something. The person answering the phone needs to be able to help you if you are asking questions.
Is there any office location near you?
America’s Cleaning Service is providing cleaning services in New Windsor NY and cleaning services in Orange County NY. However, they have other locations as well so make sure you check if there is an office located close to you.
This is important in case you want to walk into their office and have a meeting. This way you will also have more peace of mind and you will know for sure if you are trusting the right company or not.
Does the cleaning staff wear uniforms?
Uniforms are a great way of determining if a cleaning service team is professional or not. Moreover, if the company is wearing uniforms, look for ID badges and easy identifiable company logo. This way you will know for 100% if you can trust this cleaning service or not.
Can the cleaning service send the same cleaners every time?
Cleaning services in New Windsor NY and cleaning services in Orange County NY will supply their clients with the same cleaners every time. The reason for this sit hat businesses like to have the same cleaners come in every visit because they are aware of everything.
This is why you need to talk to the cleaning service and tell that you want the same cleaners coming in every time. This way the work will be done consistently and you will be satisfied.
Will they be sending backup cleaners if a certain cleaner is on holiday or did not come to work for a reason?
A professional cleaning service will send workers no matter what because they value their services and company’s reputation. However, before finalizing a cleaning service, you need to ask them about this concern.
Talk to them about last minute issues or if you need to keep the worker for additional hours. You must make sure that this potential cleaning service has the ability to understand any problems and if they can compromise with you.
Is there someone who can speak with you about potential issues?
Being negative about your cleaning service is not recommended, but it is important to know if there is someone you can talk to in case any issues arise. Who will you talk to if any issues come? Is there a manager or supervisor that will take action if the cleaning team is not doing proper work? Is there someone you can call? How will you give good feedback?
Are the cleaners interviewed and inducted?
Unfortunately, not all cleaning services interview their staff before sending them to their clients. Luckily, cleaning services in New Windsor NY and cleaning services in Orange County NY interview and induct their cleaners before sending them off. It is extremely crucial for companies to do this so that they can give off a good impression and so the cleaners know what to expect.
These are the top questions you need to ask the potential cleaning service that you have chosen. We suggest you check out America’s Cleaning Services because they have the best staff, products and they are great at what they do! Click here to get directed to their website.